New Survey of Nearly 4,300 C-suite Leaders Reveals Intensifying Demand for Faster Innovation, Higher ROI and Stronger Business Resilience

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• 69% of leaders anticipate significant changes on the horizon for their ERP investments

  80% confidence

• The traditional ERP model is being reimagined as new technologies like Agentic AI redefine expectations for speed, flexibility and intelligence

  80% confidence

• The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have achieved billions of US dollars in savings

  80% confidence

• A business-driven enterprise software roadmap puts leaders in control and allows them to redirect resources toward initiatives like agentic AI that will improve efficiency, strengthen resilience and support long-term growth

  80% confidence

• 46% of CIOs and 43% of CEOs naming AI and automation capabilities as their top imperative for five-year priority

  80% confidence

• 99% of respondents are outsourcing key IT services, particularly in cybersecurity, infrastructure and application support

  80% confidence

• Nearly 70% of C-suite leaders don't see traditional ERP in the mix, with 33% believing Agentic ERP that is autonomous with AI-driven decision-making is the future

  80% confidence

• As economic and operational pressures intensify, executives are taking a far more disciplined approach to technology investment. Organizations want measurable results, faster payback cycles and far more flexibility in how they allocate their budgets

  80% confidence

• C-suites most often collaborate with CIOs (31%) and CEOs (27%) on IT initiatives

  80% confidence

• 97% of C-suites note that while their current ERP systems meet their business requirements for the most part, 23% of workforce time is spent maintaining existing systems

  80% confidence

• 36% of C-suite leaders say skills gaps are limiting their ability to pursue growth opportunities, and 23% state that project delays are becoming a concern due to insufficient talent

  80% confidence

• 44% of leaders identify AI and automation as the top capabilities they need to support both short- and long-term IT initiatives

  80% confidence

• Leaders are investing in business continuity planning (45%), securing alternative sourcing suppliers (45%) and augmenting their workforce (44%)

  80% confidence

• Leaders expect approximately 27% of payback within the first one to two years, increasing to 37% within three to five years, and nearly half (48%) of total expected ROI beyond six years

  80% confidence

• A near unanimous 98% of executives report that IT talent shortages are affecting their ability to achieve their technology vision, and 68% say the impact is significant

  80% confidence

• 100% of respondents indicated that business risk reduction is a top priority this year

  80% confidence

• Executives want the freedom to modernize and innovate on their own terms, breaking free from vendor-driven upgrade cycles that consume budget without delivering proportional value

  80% confidence

• More than a third (35%) of respondents say they aim to transform their organizations into data-driven businesses over the next five years

  80% confidence

• Vendor lock-in remains a consistent source of frustration for 35% of C-suites, who cite forced upgrades, limited flexibility and high costs as barriers

  80% confidence